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Coronavirus Updates

Ochsner Fitness Center is thrilled to swing its doors back open following the COVID-19 closure in March. Things are little different, however, as our facilities are strictly abiding by government guidance to fight the spread of the virus in the state's reopening phasing. 

What's New?

Ochsner Fitness Center can allow only 25% of its normal capacity in the facilities right now. To avoid long lines and hours of waiting to workout, we are requiring all members to reserve a time slot, a class or swim lane for lap swimming. 

For apple devices, click here to download our FITT Lab App to make your reservation. For android devices, click here. Reservations can also be made by phone and at the front desk. 

Once the app is downloaded successfully, here is how to reserve a class:

 

  • Click on "Club" at the very bottom, horizontal strip at the bottom of the FITT Lab app screen.
  • Choose your club of choice from the dropdown menu.
  • The next screen shows what within each facility is able to be reserved. For just general working out on treadmills, using strength equipment or weights, click on "All Club Reservations". If you want to reserve a spot in a group exercise class, click on "Group Exercise". If you want to reserve a lane (one person per lane) to swim in, click on "Aquatics".
  • Click on "Calendar"
  • Choose your preferred time slot. The time slots are in one-hour increments and are opened up 48 hours prior. 
  • SUCCESS! Show your reservation when you enter the club by clicking on the barcode icon at the top of the screen. 

A Few Things To Note

  • Download the app before you come to facilities to avoid a long wait.
  • Please book only one spot in a 24-hour window to avoid getting classes bumped off your reservation
  • Classes and time slots open up 48 hours prior. So if you try to book a Tuesday class on Thursday, it's too far out to make that reservation.
  • Routinely booking time slots or classes without showing will result in the removal of booking privileges. 

Extra Precautions & Screening Processes For Your Safety

Rest assured we are taking extra precautions to make your safety our top priority. In addition to our existing safety protocols, we've added new measures to help keep you well.  What you can expect:

  • Temperature checks and screening questions at entry points of all Ochsner Health facilities including all fitness centers.
  • All Ochsner Fitness Center employees are required to wear a mask and members are encouraged to wear a mask.
  • Heightened sanitation protocols, visual social distancing reminders, expanded cleaning, availability of sanitization wipes and hand sanitizer.
  • Restricted class sizes, designated entry and exit points for studios to avoid contact, and an occupancy limit of 25 percent in the facility.

Services Available

Certain areas and services of the facility will not be available during phase one of reopening per government guidelines and due to renovations at our Harahan location.

Click here to see a complete list of services, amenities, and available spaces for phase one.

For apple devices, click here to download our FITT Lab App to make your reservation. For android devices, click here. Reservations can also be made by phone and at the front desk. 

New hours of operations for phase one:

HARAHAN: Starting May 15

  • Monday through Thursday: 5 a.m. to 8 p.m.
  • Friday: 5 a.m. to 7 p.m.
  • Saturday: 7 a.m. to 2 p.m.
  • Sunday: 7 a.m. to 12 p.m. 

HERITAGE PLAZA: Starting May 15

  • Monday through Thursday: 5 a.m. to 8 p.m.
  • Friday: 5 a.m. to 7 p.m.
  • Saturday: 7 a.m. to 2 p.m.
  • Sunday: 7 a.m. to 12 p.m.

DOWNTOWN: Starting May 18

  • Monday through Friday: 5 a.m. to 7 p.m.
  • Saturday and Sunday: Closed

KENNER: Starting May 15

  • Monday through Friday: 6 a.m. to 2 p.m.
  • Saturday and Sunday: Closed

Billing and Membership Dues

Ochsner Fitness Center will not charge any membership dues or food and beverage minimum charges in May. Information on June membership dues will come in a future communication. Please contact Angela Holmes at aholmes@ochsner.org for any other questions.

Our Commitment

Ochsner Fitness Center is dedicated to serving its members and we have missed seeing everyone around the fitness center in the past few weeks. We are so excited to reconnect with everyone – from six feet apart of course! Please contact us for any specific questions you might have.

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